The Distillery Tour Guide and General Hand carries the responsibility of being an ambassador for the Joadja Distillery brand while conducting distillery tours, selling Joadja products and assisting with distillery operations.
Joadja Distillery is currently looking for a motivated and energetic Distillery Tour Guide and General Hand. The Distillery Tour Guide and General Hand carries the responsibility of being an ambassador for the Joadja Distillery brand while conducting distillery tours, selling Joadja products and assisting with distillery operations. The Tour Guide will gain knowledge and understanding of all things Joadja Distillery including but not limited to: our history, the distilling process, our packaging and sales, and an incredible familiarity with every product we introduce into the market.
Ensure the distillery and retail sections are prepped, cleaned and stocked for the day, maintain throughout
Lead accurate, informative and engaging Distillery tours and tastings
Sell full range of Joadja Distillery products at cellar door with confidence
During quiet periods/weekday, assist with packaging orders, labelling and filling bottles, cleaning distillery and other general tasks
Provide exceptional customer service to all visitors
Must have own transportation to work (no public transport)
Advanced verbal communication skills, professionalism and the ability to interact with guests of all backgrounds
Reliability and promptness
Must have current RSA or willing to get one before starting
Ability to multi-task
Ability to meet the physical requirement of the role, such as, working on feet for 8 hours, climbing stairs and ladders, bending, kneeling, and squatting
Skills preferred but not essential
Experience in customer service and retail
Work hours and Benefits:
Expected to work 2 days a week (one weekday and one weekend day e.g Friday +Saturday or Sunday + Monday), 8 hours per day with potential for increasing hours in the future, on discussion with directors.
20% off products for personal use only
Above award rates
1760 Joadja Road, Joadja,
New South Wales
2575 , Australia